faq
Frequently Asked Questions:
Sunday Coven Haus:
Are these fragrances inspired by songs, books, films, and memories?
Absolutely. These fragrances were created solely as nostalgic scents inspired by songs, places, movies, and fleeting moments that feel like memories.
Why does every fragrance have a soundtrack?
In my opinion, memories rarely come with just one of your senses attached. Every Sunday Coven Haus fragrance is paired with a song that captures it's atmosphere... it's meant to evoke a feeling of the song you would hear playing in the background of the memory the scent is trying to recreate. Think of it as the soundtrack to the story you’re about to wear. Music and scent are two of the strongest triggers for memory and nostalgia, so pairing them together felt like magic to me.
What does “nostalgic scents for the modern witch” mean?
These fragrances are designed to feel like memories you can wear. ie. rain-soaked forests, bookstore afternoons, diner coffee, blueberry pie cooling on a windowsill, and the magic hidden in everyday moments. It was so important for me to capture all of the things that have brought me peace and comfort throughout the years, and a scent to help transport me back to that moment.
Fragrance Questions:
What concentration are your fragrances?
All Sunday Coven Haus fragrances are extrait de parfum, designed for rich scent, longevity, and a more immersive wearing experience.
Where are your perfumes made?
All Sunday Coven Haus fragrances are handcrafted and blended in the United States.
Are your perfumes handmade?
All fragrances are handcrafted in small "ritual" batches using a combination of natural materials and aroma chemicals. These ingredients all work together to create the nostalgic, atmospheric scents that define that staple memory found in Sunday Coven Haus fragrances.
Why does my perfume smell different after a few weeks?
Like a well loved book, a favorite blanket, or cardigan you wore on the best days of the past, these scents evolve with time. As your fragrance rests and ages, the notes may soften, deepen, and become more blended. This natural maturation is a part of the magic of indie perfumery.
How should I store my fragrance?
Store your perfume in a cool, dark place away from direct sunlight and extreme temperatures. My bottles are amber glass to help with sunlight exposure and really add to the old apothecary, nostalgia realm.
Do fragrances smell the same on everyone?
Never! Skin chemistry, environment, and even the weather can influence how a fragrance develops. Something will smell sweet and beautiful on me, and smell sour on my husband!
Do you offer samples?
Yes. Samples and discovery sets are available so you can explore the collection before purchasing a full bottle.
Orders and Shipping:
Are you responsible for items lost during shipping?
Sunday Coven Haus is not responsible for packages once they’ve been handed over to the postal carrier. However, every order automatically includes $100 of shipping insurance with all orders. f your package is lost in transit, USPS will be able to assist you with a claim. We recommend filing a claim directly through the the USPS website to get the process started as quickly as possible.
When will my order ship?
Every Sunday Coven Haus fragrance is handcrafted to order in small batches. Please allow the current processing time listed in the header on the homepage for your order to be blended, bottled, labeled, and prepared for shipment.
While some orders may ship sooner, processing times can vary depending on order volume, new launches, and the time needed for each fragrance to be carefully crafted by hand.
Weekends and holidays are not considered business days. Orders placed during those times will begin their grace period on the next business day. By placing your order, you are acknowledging and agreeing to these timelines.
By placing an order for an item marked "PREORDER", you acknowledge and agree to the extended processing timeline.
Once your order ships, you’ll receive a confirmation email with tracking information.
Can I change or cancel my order?
If your order has not yet shipped, please contact me as soon as possible. Once an order has been processed or shipped, I am unable to make changes.
Do you accept returns?
Due to the personal nature of fragrance products, all sales are final. If your order arrives damaged or incorrect, please contact within 7 days of delivery and we’ll make it right with a replacement of the damaged products.
What if my package arrives damaged?
Sunday Coven Haus is always happy to offer replacements for any items that are damaged during transit. Customers are responsible for sending pictures within 7 days and those images to be approved before a replacement is issued. Once the evidence has been assessed, I will promptly send a replacement at no additional cost.
Do you ship internationally?
Unfortunately at this time, shipping is restricted to the United States only.
My fragrance smells different than I expected. Is something wrong?
Fragrance is highly personal and can vary based on skin chemistry, environment, and individual scent perception. I recommend allowing your perfume to rest for a few days after transit and testing it several times before forming an opinion. Maceration and aging really transforms scents.
What if I have questions about a fragrance before ordering?
I am always happy to help. If you’re unsure where to start, contact me and I will gladly recommend fragrances based on your scent preferences.
⸻
Still have a question?
Please reach out through our Contact page and I will get back to you as soon as possible. ✨🕯️🌙